Victoria Hall Community Trust Ltd (VHCTL)
Victoria Hall Walk (off Village Road), Higher Bebington, Wirral, CH63 8AB
Charity Number: 1143914
Email: bookings@victoriahallhrbebington.co.uk
Tel: 0151 608 1527

Victoria Hall Community Trust Ltd (VHCTL) is the Data Controller for the personal data collected through this website. We are committed to protecting your personal data and respecting your privacy in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What information we collect

We may collect and store personal information that you provide to us, including your name, address, telephone and mobile number, and email address. This information is typically collected when you contact us via our contact form or submit an expression of interest through our Become a Volunteer form. Information submitted through these forms is stored securely within our website database, hosted in the UK.

How we use your information

We will only use your personal data to respond to enquiries, manage hall hire bookings, contact you about volunteering opportunities, and share relevant information about Victoria Hall. We do not share your personal data with third parties without your consent, unless required to do so by law.

Lawful basis for processing

We process your personal data on the basis of your consent and/or our legitimate interest in managing enquiries, bookings, and community activities. Where we rely on consent as the lawful basis for processing, you have the right to withdraw that consent at any time by contacting us at bookings@victoriahallhrbebington.co.uk.

Third party services

Our website uses an embedded Google Maps feature to help visitors find our location. When you interact with the map, Google may collect data and set cookies on your device. This is subject to Google’s own privacy policy, available at google.com/privacy. Google may process data on servers located outside the UK; however, appropriate safeguards are in place in accordance with UK GDPR requirements.

How your data is stored

Your information is stored securely, both electronically and (where applicable) in paper form, and is only accessed by authorised members of the Trust.

How long we keep your data

We will only retain your personal data for as long as necessary to deal with your enquiry or involvement with Victoria Hall, after which it will be securely deleted.

Your rights

Under UK GDPR you have the right to request access to the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict how your data is used, and withdraw your consent at any time where consent is the basis for processing. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data has been handled incorrectly.

Cookies

This website uses cookies. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.

Contact

If you have any questions about this policy or how your data is used, please contact us at bookings@victoriahallhrbebington.co.uk.